Health & Safety
Clean & Safe Stays in Downtown Des Moines
At Hotel Fort Des Moines, your health, safety, and comfort remain our number one priority. The Hilton CleanStay program ensures a new standard in hotel cleanliness and disinfection. We have developed this program carefully, considering global and industry best practices. We take great pride in playing an essential role in providing our guests with a safe travel experience in Des Moines.
- Removal of used items (like bed sheets, towels, etc.) between bookings.
- Trusted disinfectant products to sanitize all high-touch surfaces.
- Guestrooms are thoroughly cleaned before arrival.
- Flexible housekeeping, as per guest request.
- Disinfecting stations and sanitizers are available across the property.
- High-touch areas like elevators and bathrooms are cleaned regularly.
- Commercial-grade disinfectants are used in cleaning public amenities.
- More space between seating for social distancing.
- Grab & Go menus and disposable dishware and flatware upon request.
- Events at Hotel Fort Des Moines follow Hilton EventReady guidance.
Staff & Technology
- Where available, we are utilizing contactless check-in.
- We have enhanced team member safety and wellbeing with personal protective equipment and training standards for new protocols.
- Wearing face coverings applies to the latest local laws and regulations.